Rare, Unusual, and Hard-to-Find Plant Buying Policy
Once a customer purchased plants, they should have read the Policy of the store. In case of return, customers will only be refunded of their money once they had sent the plants exactly same condition as they got them. Customers should be aware of the return policy within 3-5 business days upon purchased. We will not honor any refund request from customers after the 5 days period. The buyer should inspect the plants as soon as it arrived and has to decide to keep the plants or return within 3-5 BUSINESS DAYS from date of purchased. Pls contact us as soon as possible. In case of damage plant due to shipping, we will not be responsible toward shipping company's handling of the package as those are out from our control. Returning of plants should be exactly the same physical appearance when you got them, should not be tampered or should not be cut any roots or leaf it comes with the plant. Pictures should be sent when you are requesting for return and we will evaluate and approved prior to refund.